WE ADVICE YOU TO READ OUR PRIVACY POLICY OF USE CAREFULLY BEFORE USING OUR SITE WWW.GETVELL.COM

1. "We" are "GetVell.com" is the Medical Tourism Division of "MaCkals Healthcare Pvt. Ltd", and the terms "GetVell", "Us" "our" and "MaCkals Healthacre Pvt Ltd" have a corresponding meaning herein.
2. Mackals Healthcare Pvt Ltd, is a company registered in India under the Companies Act 1956/2013 at Ernakulam, Kochi, Kerala, India in 2017
3. The Managing Director and CEO of MaCkals Healthcare Pvt Ltd is Shaji T M
4. Our postal address and physical address is Door No : 54/3269, 1st Floor, Johns Building, S.A.Road, Kochi - 682020, Kerala. India and we will accept service of all legal documents there
5. Our telephone number is +91 (0) 484 4862123
6. Our e-mail address is mackalscare@gmail.com

Thank you for visiting the GetVell.com (A division of MaCkals Healthcare Pvt Ltd) Website and reviewing our privacy and security statement. GetVell.com (A division of MaCkals Healthcare Pvt Ltd) is always committed to respect your privacy. You have chosen to do business with GetVell.com, and we guard that relationship with great care, beginning with the information you have chosen to share with us. We have designed our web site so that you may visit it without identifying yourself or revealing any personal information, unless you opt to avail any services from us. Once you opt to provide personally identifiable information such as your name, address, e-mail address, contact number and other details, it will only be used to support your customer relationship with us and for our own internal purposes including marketing and research, improving the content of our web site and to implement more customer friendly initiatives. We will also share such information with the hospitals and health care providers in our network for answering your queries and providing the service you are requested to us in order to assist you in seeking health care alternatives. We believe that making you aware of how we use your Personal Information, and to whom it is disclosed, will form the basis for a relationship of trust between us and the public that we serve. This Privacy Statement provides that explanation. We reserve the right to change this Privacy Statement from time to time consistent with applicable privacy laws.

1. From applications, documents or other forms you or your authorized representative fill out, upload or send to us.
2. From your transactions with, or from the services performed by, us, our affiliates, our members, or others.
3. From our internet web sites.
4. From the public records maintained by governmental entities that we either obtain directly from those entities, or from our affiliates or others and From consumer or other reporting agencies.

1. GetVell.com maintains physical, electronic and procedural safeguards to protect your Personal Information from unauthorized access or intrusion. We limit access to the Personal Information only to those Healthcare Professionals, Hospitals, Doctors and other related employees, who need such access in connection with providing products or services to you or for other legitimate business purposes. We will at all times comply with all laws and regulations to which we are subject regarding the collection, use and disclosure of individually identifiable information.
2. The member's area of our website and Patient Portal (which may be accesses through third-party websites) use SSL Protection. We use a technology called Secure Socket Layers (SSL), an encryption technology to establish a secure connection between your computer and our server. A secure connection is maintained while you are logged on. If you would like to be certain that you are using a secure connection, the site name is preceded by "https" and not "http" and the icon in the bottom left-hand corner of your Web browser's window should appear as a closed lock.
3. Although we use SSL encryption to safeguard the confidentiality of your information as it travels over the Internet, "perfect security" does not exist on the Internet and we cannot guarantee the safety of transmitting personal information over the Internet.
4. We may combine, in a non-identifiable format, the Personal Information you provide with information from other users to create aggregate data that may be disclosed to third parties. Aggregate data combines non-personal, similar data from many or all the users. This sort of statistical information is called aggregate data because it reflects the habits and characteristics of a large group of anonymous people. Aggregate data does not contain any information that could be used to contact or identify you. For example, we may use information gathered to create a composite profile of all the users of a particular third party site, who may use this information to understand needs and to design appropriate programs and activities on their site or we may we may use information gathered to create statistics of how many people visit a particular country or request a particular service
5. Our websites may use "cookies" for site administration purposes. If for any reason you wish to not take advantage of cookies, you may set your browser to not accept them, although this may disable or render unusable some of the features of our website. Our website also may detect and use your IP address or domain name for traffic monitoring and capacity purposes or to otherwise administer our website or track usage patterns.

We may share your Personal Information with our Healthcare Service Partners, Doctors, Hospitals, members and affiliates. We also may disclose your Personal Information:

1. to other related service providers, agents or representatives to provide you with services you have requested
2. to governmental entities to meet our legal requirements connected to the collection, retention and disclosure of individually identifiable information, such as tax reporting or identification of money laundering
3. to law enforcement in connection with investigations, or civil or criminal subpoenas or court orders and to maintain our relationship with our employees.
4. In addition, we will disclose your Personal Information when you direct or give us permission, when we are required by law to do so, or when we suspect fraudulent or criminal activities. We also may disclose your Personal Information when otherwise permitted by applicable privacy laws such as, for example, when disclosure is needed to enforce our rights arising out of any agreement, transaction or relationship with you. One of the important responsibilities of some of our affiliated companies is to record documents in the public domain. Such documents may contain your Personal Information.
5. We may provide aggregate data to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. We might also provide a medical provider, or other entities (that may or may not be a member of our sites) data that certain percentages of our users request a particular service. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share aggregate information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.

Certain states afford you the right to access your Personal Information and, under certain circumstances, to find out to whom your Personal Information has been disclosed. Also, certain states afford you the right to request correction, amendment or deletion of your Personal Information. We reserve the right, where permitted by law, to charge a reasonable fee to cover the costs incurred in responding to such requests. We recommend that because most Personal Information received by GetVell.com is processed by or on behalf of our clients, that you first contact the client to whom you submitted the data and request access to your Personal Information from the client.

Compliance - MaCkals Healthcare Pvt Ltd
Door No : 54/3269, 1st Floor, Johns Building,
S.A.Road, Kochi - 682020, Kerala. India

We are committed to protecting the privacy of children. Neither our sites nor any of its services are designed or intended to attract children under the age of 13. We do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use our services to request services from us or our affiliates or fill-out, upload or send us personal or medical/health information for a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of our services. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through our websites or services for the minor.

Our websites contain links to third-party ("external") websites. We do not endorse or make any representations or warranties for the accuracy of content located on linked external websites. We are not responsible for any linked external website's privacy policies, content, products, data collection procedures, materials, software, business activities, etc.

GetVell.com, patient, member, physician portals, and other products and tools may be accessed through third-party websites. GetVell.com is not responsible for the content or privacy practices of other websites to which this site may link or from which you gained access to our products, tools or services.

Adherence by Health Flights to this policy may be limited to the extent required to meet legal, governmental or national security obligations, including requirements to cooperate with law enforcement.

MaCkals Healthcare Pvt Ltd. and its affiliates and subsidiaries operating under different brand names complies with International laws, rules and regulations.

GetVell.com takes reasonable steps to ensure the information transferred from you to us is reliable, accurate and complete. The steps GetVell.com takes to assure data integrity are based on the purposes for which the Personal Data is used.

GetVell.com web site may contain links to web sites and/or booking engines that are powered by third-party vendors. You should note that these vendors may have privacy policies and practices that differ from those of GetVell.com. We strongly encourage you to read the privacy policies of these vendors when using their web sites.

A cookie is a small text file that can be stored on and accessed from your device when you visit one of our Sites, to the extent you agree. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Sites. This allows our Sites to recognize your device from those of other users of the Sites.

"Web Beacons" are graphic image files embedded in a page of a website typically used to monitor activity on the page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the site and the ID number of any cookies on your computer previously placed by that server.

"Application SDKs" are mobile application third-party software development kits that are embedded in mobile applications. These app SDKs permit the collection of information about the app itself, activity in the app, and the device the application is running on.

The information provided below about cookies also applies to these other tracking technologies. You can find more information at www.allaboutcookies.org

GetVell.com uses Cookies and Other Tracking Technologies to identify you and your interests, to remember your preferences, and to track your use of our Sites. We also use Cookies and Other Tracking Technologies to control access to certain content on our Sites, protect the Sites, and to process any requests that you make of us.

To administer our Sites and for research purposes, Health Flights also has contracted with third-party service providers to track and analyze statistical usage and volume information from our Site users. These third-party service providers use persistent Cookies to help us to improve the user experience, manage our Site content, and analyze how users navigate and utilize the Sites.

We use cookies and other tracking technologies to recognize individual users when they access the Services, remember user preferences, keep track of users' access to and use of the Services, track whether our emails opened and whether links are clicked, ensure that the Services are functioning properly, analyze trends and to personalize the Services, including advertising on the GetVell.com Sites and on third party websites, so that it is relevant to individual user's interests which may be inferred based on location, prior activity on the GetVell.com Sites and other information that GetVell.com or our partners may have about our users. When you use the Services, we also automatically collect information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). GetVell.com may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and app version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.

"First party Cookies" are cookies that belong to GetVell.com and that places on your device. "Third-party Cookies" are cookies that another party places on your device through our Site. GetVell.com may contract with third-party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications, and/or to determine whether messages have been opened and links clicked on, the third-party service providers may place Cookies on the devices of these users.

For more information on how these companies collect and use information on our behalf, please refer to their privacy policies as indicated below.

We use the following types of cookies:

We use persistent Cookies to improve your experience of using the Sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the Sites.

Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.

You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to our Sites.

The data collected by the Sites and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfill the purposes mentioned above. In any event, such information will not be kept for longer than one year.

When someone visits our websites or applications we collect standard internet log information. This information is anonymous and is not combined with any other information that you may submit on the site.

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser 'help' / 'tool' or 'edit' section or see www.allaboutcookies.org . Please note that if you use your browser settings to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.

If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

Opt not to have your activity recorded by Google Analytics.

GetVell.com (MaCkals Healthcare Pvt Ltd) reserves the right to change this Cookie Policy at any time and any changes will be effective upon being posted unless we advise otherwise. We encourage you to periodically review this Cookie Policy for the latest information about the use of cookies on the MaCkals Healthcare Pvt Ltd Websites.